Terms and conditions

Supply of Goods:

  • All prices quoted are trade prices and are subject to change without notice.
  • Orders are dispatched as soon as possible, normally within 2-4 weeks.
  • As our products are all hand finished, there might be a slight variation in their colour.
  • We always aim to fulfil all orders in the entirety.  However, there may be occasions when certain products are not available due to production difficulties or stock availability.
  • The goods will be your responsibility and risk after delivery.
  • Ownership of the goods passes to the customer only when payment has been made in full.


Payment Terms and Methods:

  • Payment terms are strictly 30 days from the date of invoice, unless other terms are agreed in writing.
  • The minimum delivery order value is £600 plus VAT.
  • All payments are subject to VAT.
  • We reserve the right to charge interest on overdue balances and, any costs incurred in recovering overdue accounts will be charged to you.
  • Carriage will be paid on orders above the minimum value, provided the delivery address is within a 150 mile radius of our workshop.  Please ask us for delivery options for other locations.
  • BACs payments are the preferred method – bank details will be provided.
  • Cheques should be made payable to Kingstone Ornamental Stoneware Ltd.



  • Goods must be examined and signed for by you on delivery.  No credit can be given for discrepancies or damages identified after the goods have been signed for, unless deemed to be a manufacturing fault.
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